Terms of Service

Welcome to ​​SWIFT PASS LIMITED​​, your trusted online destination for premium women’s boots. By accessing our website or making a purchase, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before proceeding. If you disagree with any part of these terms, kindly refrain from using our services.

​​1. Refund & Return Policy​​

At ​​SWIFT PASS LIMITED​​, we prioritize your satisfaction. If you are not entirely happy with your purchase, we offer a ​​14-day no-questions-asked refund policy​​, subject to the following conditions:

​​Eligibility for Refunds​​

• ​​14-Day Return Window​​: You may request a refund within ​​14 days​​ of receiving your order.
• ​​Item Condition​​: The boots must be ​​unworn, undamaged, and in their original packaging​​, including all tags, dust bags, and accessories.
• ​​Return Shipping​​: Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part (e.g., wrong item shipped).

​​Refund Processing Time​​

• ​​Standard Refunds (Non-PayPal)​​: Processed within ​​7–14 business days​​ after we receive and inspect the returned item.
• ​​PayPal Refunds​​: Due to PayPal’s processing policies, refunds may take ​​14–30 days​​, depending on your region.

​​Non-Refundable Items​​

• ​​Final Sale Items​​: Discounted or promotional boots marked as ​​“Final Sale”​​ cannot be returned.
• ​​Custom Orders​​: Boots made to specific requests (e.g., custom sizing, colors, or materials) are ​​non-refundable​​.
• ​​Damaged/Worn Items​​: We cannot accept returns for boots showing signs of wear, damage, or improper care.

​

​​2. Governing Law & Dispute Resolution​​

These Terms of Service are governed by and construed in accordance with the laws of ​​Hong Kong Special Administrative Region (SAR)​​. Any disputes arising from your purchase or use of our website shall be resolved exclusively in the courts of ​​Hong Kong​​.

By using our services, you agree to submit to the jurisdiction of Hong Kong courts for any legal proceedings.

​​3. Additional Terms & Conditions​​

​​Order Acceptance & Fulfillment​​

• We reserve the right to ​​cancel or refuse​​ any order due to pricing errors, stock unavailability, or suspected fraud.
• Orders are processed and shipped within ​​3–5 business days​​ (unless otherwise specified).

​​Pricing & Payment​​

• All prices are listed in ​​USD/HKD​​ (as applicable) and include taxes unless stated otherwise.
• Accepted payment methods: ​​PayPal, credit/debit cards, and other secure payment gateways​​.

​​Shipping & Delivery​​

• Shipping fees and delivery times vary by location. Refer to our ​​Shipping Policy​​ for details.
• We are ​​not liable​​ for delays caused by shipping carriers, customs, or unforeseen circumstances (e.g., natural disasters).

​​Product Authenticity & Quality​​

• Every pair of boots is crafted from ​​premium materials​​ (e.g., genuine leather, suede, or weather-resistant fabrics) and undergoes strict quality checks.
• Minor variations in color or texture may occur due to monitor settings or natural material differences.

​​4. Contact Us​​

For questions regarding our Terms of Service, reach out to us at:

 Email: ​​vip@rewomenboots.com​​

 Phone: ​​852 27422878​​

 Address: ​​UNIT 5, 28/F, KWONG KIN TRADE CENTRE, 5 KIN FAT STREET, TUEN MUN, HONG KONG​​

Thank you for choosing ​​SWIFT PASS LIMITED​​. We value your trust and are committed to delivering ​​stylish, comfortable, and high-quality women’s boots​​ with exceptional service.